Get in Touch

Questions about our programmes? Want to discuss which option fits your child best? We're here to help.

Contact us

Reach Us

Email

[email protected]

We typically respond within 24 hours on weekdays.

Address

47 Whiteladies Road
Bristol BS8 2LS
United Kingdom

Sessions are held at various locations across Bristol. Specific venue details provided upon enrollment.

Operating Hours

Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 3:00 PM
Sunday: Closed

Programme sessions run outside these hours based on participant availability. Weekend sessions are common.

Office environment

Common Questions

How long does each programme take?

Most programmes run 4-10 sessions depending on age group and content depth. Sessions are scheduled weekly or bi-weekly based on family preference.

Can I observe sessions?

Parent observation is welcome for younger children's programmes. For pre-teens and teens, we find they engage more openly without parents present, but we provide regular progress updates.

What if my child misses a session?

We provide catch-up materials and can schedule brief individual reviews to ensure they don't fall behind. Consistent attendance works best, but we understand life happens.

Do you offer refunds?

Full refunds are available if you cancel before the second session. After that, we prorate based on remaining sessions.

Are materials included in the price?

Yes. All workbooks, resources, and follow-up materials are included in the programme cost. No hidden fees.

Can siblings attend together?

Siblings close in age can often join the same programme at a discounted rate. Contact us to discuss specific situations.

No Sales Pressure

We're educators, not salespeople. If our programmes aren't the right fit for your situation, we'll tell you. Sometimes the best recommendation is waiting until a child is a bit older or trying a different approach first.