GDPR Information

Our Commitment to GDPR Compliance

arcane-watts is fully committed to compliance with the General Data Protection Regulation (GDPR) and UK Data Protection Act 2018. This page provides specific information about your rights and our data processing practices under these regulations.

Data Controller Information

For the purposes of GDPR, arcane-watts is the data controller responsible for your personal information.

Contact Details:
arcane-watts
47 Whiteladies Road
Bristol BS8 2LS
United Kingdom
Email: [email protected]

Lawful Basis for Processing

We process personal data under the following lawful bases:

• Contract: Processing necessary to fulfill our educational services contract with you
• Consent: Where you have given explicit consent for specific processing activities
• Legal Obligation: Where processing is required to comply with legal requirements (e.g., tax records)
• Legitimate Interests: For administrative purposes and improving our services, where such interests are not overridden by your rights

Your Rights Under GDPR

Right to Access

You have the right to request a copy of the personal information we hold about you or your child. This is commonly known as a "subject access request."

Right to Rectification

If personal information we hold is inaccurate or incomplete, you have the right to have it corrected.

Right to Erasure (Right to be Forgotten)

In certain circumstances, you can request deletion of your personal information. This right is not absolute and may not apply if we have legal obligations to retain the data.

Right to Restrict Processing

You can request that we limit how we use your personal information in certain circumstances.

Right to Data Portability

You have the right to receive personal information you provided to us in a structured, commonly used, and machine-readable format.

Right to Object

You can object to processing based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision Making

We do not use automated decision-making or profiling in our services.

Children's Data

Processing personal data of children requires particular care:

• We require parental consent before processing any child's personal information
• We collect only the minimum information necessary for educational purposes
• Parents can exercise all GDPR rights on behalf of their children
• We provide clear, age-appropriate information about how we use children's data

Data Transfers

We store and process data within the UK. If we need to transfer data outside the UK, we ensure appropriate safeguards are in place as required by GDPR.

Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will:

• Notify the Information Commissioner's Office within 72 hours of becoming aware
• Inform affected individuals without undue delay if the breach is likely to result in high risk
• Take immediate action to contain and remedy the breach

How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us:

Email: [email protected]
Address: 47 Whiteladies Road, Bristol BS8 2LS, United Kingdom

We will respond to valid requests within one month. In complex cases, this may be extended by up to two additional months with explanation.

Withdrawing Consent

Where we process data based on your consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing before withdrawal.

Complaints

If you believe we have not complied with GDPR or your data protection rights, you have the right to lodge a complaint with:

Information Commissioner's Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Telephone: 0303 123 1113
Website: arcane-watts.com

Data Protection Officer

Given the scale of our operations, we are not required to appoint a formal Data Protection Officer. However, data protection queries should be directed to [email protected].

Updates to This Information

We review and update our GDPR practices regularly. Any significant changes will be communicated to active clients and reflected on this page.